What are your hours of work?

We are open Monday - Friday 9am - 5pm.

What are the consultation fees?

The initial assessment and standard therapy appointments are $200 per session (GST inclusive) and are 50 minutes in length.

Formal or extended liaison/updates (including phone calls) with family members or external health professionals, and all report/letter writing is charged at $150 (inc GST) per hour. The minimum letter writing fee is $50.

Payment is due on the same days of the consultation, which is payable by bank transfer. We are unfortunately unable to re-book clients with 2 outstanding invoices.

What is the cancellation policy?

Due to the high demand for our services, fees apply to late cancellations. Where an appointment is missed, or a late cancellation/change is made with less than 24 hours notice the full consultation fee will be automatically invoiced.

Cancellation fees may be waived in cases of sudden significant illness or emergency (such as hospital admission, with GP or doctor letter).

How long will treatment take?

The duration of individual treatment varies considerably.

Some clients may find 6-12 session brief intervention is sufficient to meet their treatment goals. For others, more ongoing work over months or years may be indicated at varying levels of intensity (weekly/fortnightly/monthly).

As a general average, we see many of our clients for approximately 20 sessions over a 9-12 month period.

Do I need a referral from my GP?

No, as we are a private service you can self-refer using our online form.

Your GP or another professional can also refer you to us using the online referral form, or by emailing a referral directly.